HOW LONG WILL IT TAKE TO RECEIVE MY PRINT?
(PROCESSING AND SHIPPING TIMES)
We typically ship prints 14 business days from the time of payment - occasionally it can take us longer if we have a big surge in our volume of sales, but often times it is quicker. Each print is printed to order, personally inspected, signed and editioned by Ashley Woodson Bailey. You will be notified via email when your order ships.
USA (DOMESTIC) TRANSIT TIMES —
ALL UNFRAMED LIMITED EDITIONS ARE SHIPPED USPS.
Estimated to take 1-5 business days from the date of shipment depending on what state you're in. If you desire expedited shipping, please specify when you place your order or by emailing email@example.com
Please see below in the "Framing" Section for Framed Print Transit Information.
INTERNATIONAL SHIPPING DETAILS —
Unframed Limited Edition orders to international addresses are sent via USPS. This service does NOT offer tracking, is insured and can take up to a month.
The above times are all estimates from our shipping carriers. Ashley Woodson Bailey is not responsible for service transit time. Transit times are provided by USPS and may vary with package origin and destination, particularly during peak times. And please keep in mind that shipping times are only estimates on how long your order will be in transit to you, and does not include the time it takes us process your order (see details on our printing and signing methods below).
If you desire expedited shipping, please specify when you place your order or by emailing firstname.lastname@example.org
WHAT WILL IT COST TO SHIP MY PRINT?
Shipping prices are as follows and will automatically be added to your order before checkout:
DOMESTIC (USA) —
$5.00 for orders unless otherwise noted (USA ONLY). This service offers tracking, is insured and averages 5-7 days for delivery to most locations. (This does not include framed items)
COST OF UPS INTERNATIONAL SHIPPING
11" x 14" $45.00
24" x 30" $65.00
40" x 60" $75.00
COST OF UPS CANADIAN SHIPPING
Flat fee for all sizes: $40.00 (unframed)
INTERNATIONAL SHIPPING—DELAYS, VERIFICATION, DUTIES AND FEES
Customers are responsible for all international customs and duty fees. These are in addition to, and not included in, the cost of shipping and are incurred at the time of delivery. We are not able to calculate how much these fees might be, should they occur. You should inquire with your local customs agency for more information and assistance in this area. Returns will not be accepted due to customs fees. We are not able to mark items as "gift."
Ashley Woodson Bailey is not responsible for any duty/taxes charges you may incur at the time of receipt of your order; as the buyer, these fees may be charged to you when your package arrives, and are beyond our control.
HOW ARE PRINTS PACKAGED?
All smaller prints are carefully packaged in a sleeve with double corrugated board and shipped in a sturdy flat cardboard mailer. The larger (unframed - over 24" x 30") prints are carefully rolled in a tube with tissue paper. Framed prints are wrapped with a plastic sleeve and shipped in a double corrugated flatpack box.
DO YOU ACCEPT RETURNS / EXCHANGES?
All Ashley Woodson Bailey photographic prints and products are final sale, non-returnable and non-exchangeable. If you have any questions about a print prior to ordering, please email email@example.com.
DAMAGES / INCORRECT ORDER —
Any damaged Ashley Woodson Bailey photographic prints, purchased on our site, are eligible for replacement. We require all damaged and incorrect prints to be returned to our studio for replacement. We must receive written notification as well as photo documentation of damages within 20 days of receiving item. After 20 days, we will no longer replace an item.
WHAT PAPER ARE THE PHOTOGRAPHS PRINTED ON?
Images are printed on luxurious Hahnemuhle Photo Rag paper which gives each print a fine, smooth matte surface. All prints are sprayed with a UV, water and scratch resistant coating. As such, they are printed to order, and require extra time, love and care. We chose this paper because of the depth it creates with each image—they come alive.
WHAT IS THE SIZE OF THE BORDER ON THE IMAGES?
The white border varies depending on the size of the image you order.
We currently print all orders with no border. If you would like a border, please note the sizing below.
Borders and Image Dimensions are as follows:
8" X 8" - 1" Border - Image Size: 6" X 6"
8" X 10" - 1" Border - Image Size: 8" X 6"
11" x 14" - 1" Border - Image Size: 12" X 9"
24" x 30" - 1.5" Border (Top, Sides), 2" Border (Bottom) - Image Size: 27" X 20.5"
40" x 40" - 3.5" Border - (Top, Sides), 4" Border (Bottom) Image Size: 33" X 32.5"
40" x 60" - 3.5" Border - (Top, Sides), 4" Border (Bottom) Image Size: 53" X 32.5"
The signature and edition are under the image in the white border.
ARE ALL IMAGES SIZED THE SAME?
No - each of my pieces are shot individually and sized and cropped per each specific size.
Please note: Standard Frame and border sizes are not all proportionally the same. For that reason, we reserve the right to crop images as best we see fit in order to suit the appropriate size of the frame order. If you have a concern about how your image may be cropped, please email firstname.lastname@example.org.
WILL MY PRINT BE SIGNED AND / OR EDITIONED?
All prints over 11x14" ordered from Ashley Woodson Bailey's site will be signed. She will personally inspect, sign and number each print prior to shipping.
Editions are as follows:
8" X 8" - unlimited
8" X 10" - unlimited
11" x 14" - unlimited
24" x 30" - 15
40" x 40" - 10
40" x 60" - 10
If you would like to know the edition that you are purchasing in advance, please email email@example.com.
DO YOU OFFER FRAMING?
We've partnered with our friends at Simply Framed to offer our collectors high quality custom framing. Framing is available for all prints. Unfortunately we cannot offer framing internationally at this time, however, framing is available for all orders within the continental U.S. We've selected beautiful hardwood frame moulding in matte black finish. With each framed order, you will receive the following:
- UV-blocking plexiglass, which protects against 89% of UV rays and 92% light transmission
- Dry mount to archival foamboard
- Protective paberback finish
- Wall bumpers
- Hanging hardware + nails
- Hanging and care instructions
HOW MUCH TIME WILL FRAMING ADD TO MY TRANSIT ORDER?
Framed prints will first be shipped to Ashley Woodson Bailey to inspect, sign and number before being shipped to Simply Framed.
8" X 8", 8" X 10", 11" X 14" and 24" X 30" are shipped FedEx Ground and will take 1-5 business days within the continental U.S. 40" x 60" Framed Prints require white glove delivery. The delivery carrier will call a day ahead to deliver to your doorstep.
PLEASE NOTE —
Framed prints take approximately 2 weeks to ship after printing signing and shipment to Simply Framed. Framing is not available for any international countries. Framing is not available for P.O. Boxes, Alaska, Hawaii, Puerto Rico or Guam. Framed prints will be shipped by Simply Framed. Shipping costs are included in the framing price.
DO YOU OFFER COMMISSIONED WORKS?
Ashley Woodson Bailey will gladly commission a size alteration of any print that we currently sell on our site. Please email firstname.lastname@example.org to inquire about sizing.
Our standard sizing:
8" X 8"
8" X 10"
11" x 14"
24" x 30"
40" x 40"
40" x 60"